Troubleshooting
Troubleshooting
Fixes for the most common bumps — widget not showing, post not detected, coupon not working.
- For owners4 min read
The widget isn’t showing on my page
Most common cause: a typo in the public key, the script tag in the wrong place, or a content blocker.
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- 3 min read
“We couldn’t find your post” — what’s happening
Indexing lag is the usual cause. Here's how to tell, and the other things to check.
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- 3 min read
A coupon was rejected at checkout
Three usual causes: wrong email, expired, or already used. How to diagnose each.
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- For owners3 min read
Stripe or Polar sync failed
We issued the local code and emailed the customer — here's how to retrofit the provider coupon.
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